this is explained in our Terms of Service at the Refund Policy

We understand the importance of customer satisfaction and offer a hassle-free refund policy for purchases made within a period of six days from the date of acquisition. However, it is essential to be aware that certain items may fall under the category of "Invalid To a Return," as indicated on their respective product pages. Such products are non-refundable and may include items designated for trial purposes, complimentary products, or those acquired during promotional periods.

Please note that if you availed yourself of a coupon or utilized any other form of discount during your purchase, the refund amount will be limited to the net amount you paid, reflecting the discounted price, rather than the original product price.

Should you have any inquiries or require assistance with a refund process, our customer support team is readily available to guide you through the procedure and address any concerns that may arise. We are committed to ensuring your satisfaction and are here to provide a positive and transparent shopping experience for all our valued customers.